Determinants of Organizational Citizenship Behavior, Work Satisfaction and Performance of the Eselon IV Officials of Regional General Hospitals in East Kalimantan Province
DOI:
https://doi.org/10.18533/journal.v9i4.1886Keywords:
transformational leadership, procedural justice, organizational commitment, organizational citizenship behavior, satisfaction, performanceAbstract
This study was conducted to analyze transformational leadership, procedural fairness, organizational commitment, organizational citizenship behavior and satisfaction, towards performance. The population of the study was echelon IVofficials (subdivision heads and section heads) with the total of 141 respondents. Structural Equestion Modeling (Partial Least Square) data analysis technique was utilized. The results showed that transformational leadership had a significant positive effect on organizational citizenship behavior; transformational leadership had a significant positive effect on satisfaction; transformational leadership had no significant positive effect on performance; procedural justice had a significant positive effect on organizational citizenship behavior; procedural justice had no significant positive effect on satisfaction; justice procedural positive effect wasnot significant on performance; organizational commitment had a significant positive effect on organizational citizenship behavior; organizational commitment had a significant positive effect on satisfaction; organizational commitment had no significant positive effect on performance; organizational citizenship behavior hada significant positive effect on satisfaction; organizational citizenship behavior had a positive and significant effect on the performance and job satisfactionReferences
Agustiningsih, H. N., Thoyib, A., Djumilah, H., & Noermijati, N. (2016). The effect of remuneration, job satisfaction and OCB on the employee performance. Science Journal of Business and Management, 4(6), 212-222.
Ang, S., Van Dyne, L., & Begley, T. M. (2003). The employment relationships of foreign workers versus local employees: A field study of organizational justice, job satisfaction, performance, and OCB. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 24(5), 561-583.
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American journal of theoretical and applied statistics, 5(1), 1-4.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage publications.
Indarti, S., Fernandes, A. A. R., & Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development.
Katou, A. A. (2015). Transformational leadership and organisational performance. Employee Relations.
Maulindah, K., Palutturi, S., & Russeng, S. S. (2018). Related Factors to the Performance of Cadres of Larva Monitoring and Health Workers in the Control of Dengue High Fever (DHF) in Palopo. Paper presented at the Proceedings of the International Conference on Healthcare Service Management 2018.
Moon, K.-K. (2016). The effects of diversity and transformational leadership climate on organizational citizenship behavior in the US federal government: An organizational-level longitudinal study. Public Performance & Management Review, 40(2), 361-381.
Mubarak, S., Palutturi, S., Zulkifli, A., & Nuru, H. (2016). Factors Affecting Work Satisfaction of the Village Midwives at Sidenreng Rappang Regency, South Sulawesi Province, Indonesia. International Journal of Health Sciences and Research (IJHSR), 6(1), 334-340.
Nahlah, A., Palutturi, S., & Abadi, M. Y. (2019). Factors Related to the Satisfaction of Patients in Pelamonia Hospital. SCOPUS IJPHRD CITATION SCORE, 10(7), 1191.
Nasra, M. A., & Heilbrunn, S. (2016). Transformational leadership and organizational citizenship behavior in the Arab educational system in Israel: The impact of trust and job satisfaction. Educational Management Administration & Leadership, 44(3), 380-396.
Palutturi, S. (2015). Public Health Leadership. Yogyakarta: Pustaka Pelajar.
Rita, M., Payangan, O. R., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management.
Tyrer, S., & Heyman, B. (2016). Sampling in epidemiological research: issues, hazards and pitfalls. BJPsych bulletin, 40(2), 57-60.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).